# Outlook (https://riska.io/apps/outlook)

_Available · Built by Riska · Official_

Microsoft 365 mail, routed to the record it belongs to

Connect an Outlook or Microsoft 365 inbox and every submission that lands becomes work on the right record. Attachments are read into your fields and the thread stays attached to the account.

Replies and sequence steps send from your own mailbox, so the conversation stays yours.

## How it works

- **Nothing re-keyed**: Submission emails and their attachments are read on arrival and land as changes you approve.
- **Every email on the record**: Threads attach to the account, contact or submission they belong to.
- **Send as yourself**: Replies and follow-ups go out through your own Microsoft mailbox.
- **Keep the noise out**: Block a sender or a whole domain and it is never synced.

## Configure

1. **Open Email and calendar** In Riska, go to Settings, then Personal, then Email and calendar.
2. **Connect your Microsoft account** Choose Microsoft and sign in. One consent covers mail and calendar.
3. **Choose who sees it** Keep the connection personal, or share it with your workspace so the team works from one inbox.
4. **Let it sync** The connection shows In Sync and recent history backfills in the background.

## Questions

### Does connecting Outlook also connect my calendar?

Yes. One Microsoft consent covers mail and calendar.